I hope I can explain this properly:
We changed a dll quite dramatically in a version of our software.
With an older version of our software installed, we now run the installer of the new version which runs with the options "Automatically upgrade older product versions" and "Uninstall old version first and then install new version"
The result though is that this one specific file is missing from the program folder after the installation is finished. I can see it though in the Roaming Folder during the installation process.
Running the same installer without a previous version installed, the file gets installed properly.
Is there anything I can check why this might happen?
Thanks
Markus
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Re: File not installed
Hello Markus,
This may happen if the related DLL has a lower file version in the new setup version than in the old setup version. In this case, due to a Windows Installer bug, during upgrade the DLL will be only removed but not installed.
To avoid this situation it is recommended to have a greater file version in the new setup than in the old setup. Howeve, if this is not possible you can use our "Always overwrite existing file" option on the related DLL in "Files and Folders" page.
If you have any question just let us know.
All the best,
Daniel
This may happen if the related DLL has a lower file version in the new setup version than in the old setup version. In this case, due to a Windows Installer bug, during upgrade the DLL will be only removed but not installed.
To avoid this situation it is recommended to have a greater file version in the new setup than in the old setup. Howeve, if this is not possible you can use our "Always overwrite existing file" option on the related DLL in "Files and Folders" page.
If you have any question just let us know.
All the best,
Daniel
Re: File not installed
Hi Daniel,
Setting "Always overwrite existing file" solved it.
Thank you very much!
Markus
Setting "Always overwrite existing file" solved it.
Thank you very much!
Markus