AI 13.3: restarting the installation no longer shows repair, modify, remove

[ChrisGue]

I use the AI 13.3 Enterprise

Usually when an installation is done at a target system and then the installation is started again in thè 2nd step the option
repair
modify
remove
are shown

With my installation it just install the package again (since the last ~8 updates)

How to solve this?
Thanks, Chris

[Sorin]

Hello Chris,

This behavior could be encountered if you've unchecked "Register product with Windows Installer" option from "Product Details" page. This could also be caused by enabling "Uninstall a package with the same version (if found)" option from "Builds" page - Bootstrapper option.
If this is not the case, please send us the .AIP (project) to support at advancedinstaller dot com so we can investigate it.

Best regards,
Sorin

[Sorin]

Hello,

I have tested your project and I can reproduce this issue. This is triggered by an Advanced Installer EXE bootstrapper limitation for multilingual packages. The workaround is to use the same product code for all the languages options of the package. To achieve this you should go to "Product Details" page, Product IDs tab and replace the product code of the German language with the one of English.

Best regards,
Sorin

[ChrisGue]

thank you.

[Sorin]

Hello,

You are welcome! Please let me know if you have any other questions.

Best regards,
Sorin