Upon updating license template, all users that install the new application will have an invalid license

[ajvpr]

Working with the Advanced Installer Licensing component in specific. We currently have a user base that is using our application with the Advanced Installer installer and licensing package. They all currently have valid licenses.

Recently, we had a need to update the license template (adding more custom attributes) and generating a new installer package. When testing the new installer, it seems that it invalidates a user's current license because it quickly shows the prompt asking to enter a new license (or stating that the Trial License has expired).

Is this the expected functionality? Is there a way for us to update the license template without affecting any of our customers that want to install our new version of our application?

Thanks!

[Daniel]

Hello,

Since you change the license template this is not possible. After the new setup package deployment the users will have to register again your application.

All the best,
Daniel