Hello,
Thank you for your sent test files. I've tested and replicated the false detection indeed. However, after removing your application files from "Files and Folders" page and rebuilding the EXE setup package only 3 detection occurs. See the attached screenshot.
- image.jpg (125.52 KiB) Viewed 7879 times
This means that the false detection is influenced by your application files too in what regards the rest of the AV vendors (BitDefender, F-Secure, GData, etc.) detecting your setup package. In this case we cannot submit false positive reports using your application files for the AV vendors detecting the setup package only when your app files are bundled inside the EXE setup. We are not allowed to do this by our company policies. The only way you could resolve this will be to contact the AV vendors and submit your setup package for whitelisting. Thank you for your understanding.
We will proceed with a false positive submission for our EXE bootstrapper resources for the above listed AV vendors though: ALYac, Jiangmin and EGambit. This is the most we can help you with. Thank you once again for your understanding.
Also, we'll try to upload for whitelisting all our Advanced Installer 14.2.1 application files for know AV vendors like Avast, AVG, McAfee and Symantec and hopefully this will be somewhat help to you.
As a side note, even your maintenance plan has expired you can downlaod and run in trial mode our latest version of AI (14.3) and rebuild your setup and see if this helps you avoid such false detections. All our latest AI version files are whitelisted and no detection should be encounter due to an AI resourcs.
All the best,
Daniel