amarnathchandran
Posts: 7
Joined: Mon Jan 30, 2017 12:34 pm

SECUREREPAIR: Failed to CreateContentHash of the file

Tue Feb 06, 2018 11:35 am

We are facing an issue with upgrade process in our product, Installation was success but some of the files were not installed properly. This happened in Windows 2008 R2 OS, installation was done with Admin privileges. New files were shipped successfully. Instead of older database upgrade new database was replaced after upgrade.

Below is the error we got in installation logs. I have also attached the complete installation logs.

MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to CreateContentHash of the file: cwServer\sc.exe for computing its hash. Error: 3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to open the file:C:\Users\administrator.ARKONLINESA\AppData\Roaming\CurrentWare\CurrentWare 5.2.5.0\install\F3D3885\WindowsFolder\Temp\security2.fdb for computing its hash. Error:3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to CreateContentHash of the file: WindowsFolder\Temp\security2.fdb for computing its hash. Error: 3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to open the file:C:\Users\administrator.ARKONLINESA\AppData\Roaming\CurrentWare\CurrentWare 5.2.5.0\install\F3D3885\cwServer\CWNPFB.CWD for computing its hash. Error:3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to CreateContentHash of the file: cwServer\CWNPFB.CWD for computing its hash. Error: 3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to open the file:C:\Users\administrator.ARKONLINESA\AppData\Roaming\CurrentWare\CurrentWare 5.2.5.0\install\F3D3885\cwConsole\zlib1.dll for computing its hash. Error:3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to CreateContentHash of the file: cwConsole\zlib1.dll for computing its hash. Error: 3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to open the file:C:\Users\administrator.ARKONLINESA\AppData\Roaming\CurrentWare\CurrentWare 5.2.5.0\install\F3D3885\cwServer\Email_Report_Message.html for computing its hash. Error:3
MSI (s) (08:A8) [14:09:02:983]: SECREPAIR: Failed to CreateContentHash of the file: cwServer\Email_Report_Message.html for computing its hash. Error: 3
MSI (s) (08:A8) [14:09:02:983]: Source path resolution complete. Dumping Directory table...

Sorin
Posts: 663
Joined: Mon May 08, 2017 1:03 pm

Re: SECUREREPAIR: Failed to CreateContentHash of the file

Tue Feb 06, 2018 2:23 pm

Hello,

Regarding the errors you've mentioned,the related log lines ("SECUREREPAIR: Failed to CreateContentHash of the file") these could be written in the log files when installing the setup on Windows machines which have a certain update installed. On all machines without this update installed the related lines are not written in the log. You can safely ignore those lines.

Regarding the file missing after upgrade problem please take a look on this FAQ article : Why some files are missing from the installation folder when performing an upgrade?

If this is not helpful, please send us both .AIP project (old and upgrade) and a verbose log of the upgrade to support at advancedinstaller dot com so we can investigate them."

Best regards,
Sorin
Sorin Stefan - Advanced Installer Team
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