Installer trail 14.7 build the package to install WIN 7 and WIN 10 problem

[Ken.Chang]

Hi! Sir,
We got a problem about the trail v14.7 installer to build out a package and this package installing on WIN 7 ok but WIN 10 missing file.

1. My computer is WIN7 x64 and installed formal v11.9 and trail v14.7 advanced installer.
2. We use v11.9 installer build our package and it can install our package on WIN 7 and WIN 10 correctly.
3. We open trail v14.7 installer and open v11.9 AIP file.
4. Then, to change the "sign certification" with SHA256 setting.
5. To build out the installer package and install on WIN 7 correctly.
6. The same installer file install on WIN 10, some folders and files are missing.
7. We compare the v11.9 and v14.7 the "Condition" parameters in "Organiaztion" page.
8. All v14.7 parameters are the same as v11.9 parameter.
9. if (VersionNT64 <"602") OR (VersionNT < "602"), install the WIN7 files and folder. For example: win 7 cat file.
10. if (VersionNT64 > "601") OR (VersionNT > "601"), install the WIN10 files and folder. For example: win 10 cat file.
11. To build out the installer package and install on WIN 7 correctly.
12. The same installer file install on WIN 10, some folders and files are missing.
13. Others, no shows any error while installing.

Could you please help us to solve this problem?

Thank you for your response.

BR
Ken

[Daniel]

Hello Ken,

I'm not so sure why this happens. Can you please send us the .AIPs (project files) created with AI 11.9 and 14.7 and a verbose log of the Windows 10 installation to support at advancedinstaller dot com so we can investigate them?

All the best,
Daniel

[Ken.Chang]

Finally, I found the root cause:

For example,

Old version like this:
if (VersionNT64 > "601") OR (VersionNT > "601")
Seems compare as string.

New version would like this:
if (VersionNT64 > 601) OR (VersionNT > 601)
Seems compare as integer.

[Daniel]

Hello,

Thank you for sharing this with us. I am glad you got this sorted.

All the best,
Daniel