Antarctica
Posts: 110
Joined: Tue Jul 08, 2014 9:24 am

Text is not transparent

Fri Jun 08, 2018 9:40 am

Some text in my installer has gray background:
Image
In AI 14.5.2, however, "Transparent" is true:
Image
Also, "Limit to Basic UI" is not selected:
Image

What is the issue here?

Daniel
Posts: 8237
Joined: Mon Apr 02, 2012 1:11 pm
Contact:  Website

Re: Text is not transparent

Wed Jun 13, 2018 3:50 pm

Hello,

This happens because the related static text boundaries are exceeding bottom side border of the banner image. This is our default implementation when using the Enhanced User Interface feature.

To avoid this behavior just try tho shrink up your text boundaries so that it is entirely embedded in the banner image section of the dialog (the top white background image).
screen.jpg
screen.jpg (45.72KiB)Viewed 2987 times
Hope this helped.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”