Zsolt Kollarits
Posts: 340
Joined: Fri May 29, 2015 10:36 am

Some features are added during upgrade although they should not be

Wed Jul 18, 2018 9:35 am

Dear Advanced Installer,

We found a serious issue in newer version of Advanced Installer:
1. One of the previous versions of our product is installed with a certain feature set
2. We generate a latest, current version of our product by AI 15.0 and install it over the "previous version".
3. At this point some features which were not added to "previous version" simply appear on the PC with all the belonging files.

This issue has been tested with several AI versions, the last stable version is 14.5.1. Starting from 14.6 (I tested 14.6, 14.7, 14.9, 15.0) all the versions are broken.

I'll send over the following files for you:
1. Our .aip project file
2. The "previous version" of our product -> please install it on a PC before starting your tests and make sure TheServer feature is not installed.
3. The "current version" of our product generated by AI 14.5.1 -> install it over the "previous version" and confirm that TheServer feature is still not installed after the upgrade.
4. The "current version" of our product generated by AI 14.6 -> install it over the "previous version" and confirm that TheServer feature is being installed during the upgrade. With that feature a new service appeares in Services.msc as well, that's a big issue for us.

Could you please tell us why AI 14.5.1 generates a different .exe for use comparing to the newest AI versions?

Best regards,
Zsolt

Eusebiu
Posts: 4931
Joined: Wed Nov 14, 2012 2:04 pm

Re: Some features are added during upgrade although they should not be

Fri Jul 20, 2018 1:44 pm

Hi Zsolt,

I tested your packages and, indeed, I reproduce the problem behavior you described. However, if I strip your package from its resources and try to build and test it with the versions of Advanced Installer you mentioned, I cannot reproduce this. Are you sure that you did not do any additional steps before building your project with the newer versions of Advanced Installer?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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Zsolt Kollarits
Posts: 340
Joined: Fri May 29, 2015 10:36 am

Re: Some features are added during upgrade although they should not be

Fri Jul 20, 2018 3:21 pm

Hello Eusebiu,

Thanks for your reply. Answering your questions of "Are you sure that you did not do any additional steps before building your project with the newer versions of Advanced Installer?": no I did not do anything special, just built the exact same project and exact same source files with different versions of AI and installed the resulted .exe files over the exact same base product.

Just a side note: I always opened the same .aip with different version of AI, but I never saved it by any newer versions of AI. The project was always saved by AI 14.5.1, so its first line contained that AI version number, even if I opened it let´s say with AI 14.6 or 14.7, went to Builds area and rebuilt the .exe. I don´t know if you performed your tests in this way or not.

Please let me know if you need some more info from me, this issue has to be sorted as soon as possible. We already upgraded to AI 14.9, but now due to this issue we had to go back to 14.5.1.

Best regards,

Eusebiu
Posts: 4931
Joined: Wed Nov 14, 2012 2:04 pm

Re: Some features are added during upgrade although they should not be

Mon Jul 23, 2018 1:55 pm

Hi Zsolt,

Can you please test this with version 14.5.2 of Advanced Installer and see if the problem is reproducible with this version, too?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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Zsolt Kollarits
Posts: 340
Joined: Fri May 29, 2015 10:36 am

Re: Some features are added during upgrade although they should not be

Tue Jul 24, 2018 12:22 pm

Hi Eusebiu,

I just did the following:
1. Opened the .aip I sent to you by AI 14.5.2.
2. Went to Build tab and rebuilt TheServer.exe
3. Installed the newly generated .exe over the "previous" version of our product.
4. Checked if the unnecessary files and services appeared or not -> they did, it means AI 14.5.2 is already a broken one. The last stable one is AI 14.5.1.

Best regards,
Zsolt

Zsolt Kollarits
Posts: 340
Joined: Fri May 29, 2015 10:36 am

Re: Some features are added during upgrade although they should not be

Wed Aug 01, 2018 8:07 am

Hi Eusebiu,

Do you have any updates on this issue? Thanks in advance!

Best regards,
Zsolt

Daniel
Posts: 8237
Joined: Mon Apr 02, 2012 1:11 pm
Contact:  Website

Re: Some features are added during upgrade although they should not be

Wed Aug 01, 2018 1:14 pm

Hello Zsolt,

Unfortunately currently we do not have any further update. This behavior is under investigation and as soon as we have a conclusion or resolution we will let you know.

Thank you for your understanding.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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Zsolt Kollarits
Posts: 340
Joined: Fri May 29, 2015 10:36 am

Re: Some features are added during upgrade although they should not be

Tue Aug 21, 2018 2:57 pm

Hi Eusebiu,

Do you have any updates already? We did not hear anything for a month.

Best regards,
Zsolt

Daniel
Posts: 8237
Joined: Mon Apr 02, 2012 1:11 pm
Contact:  Website

Re: Some features are added during upgrade although they should not be

Wed Aug 22, 2018 3:34 pm

Hello Zsolt,

This is still under investigation. It seems to be an Advanced Installer issue, but at the present moment we do not have any resolution for it.

As soon as we have a resolution we will update this thread.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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Zsolt Kollarits
Posts: 340
Joined: Fri May 29, 2015 10:36 am

Re: Some features are added during upgrade although they should not be

Thu Oct 04, 2018 8:17 am

Hi Daniel,

This is a critical issue for us, until it´s not fixed we can´t use higher AI versions then 14.5.1, although we´d like to upgrade. Could you please highlight this to your dev team? We opened the ticket 2,5 months ago already.

We´d appreciate all your efforts!

Best regards,
Zsolt

Daniel
Posts: 8237
Joined: Mon Apr 02, 2012 1:11 pm
Contact:  Website

Re: Some features are added during upgrade although they should not be

Thu Oct 04, 2018 10:00 am

Hello Zsolt,

I have increased this issue priority and hopefully it will be fixed soon.

Thank you for your further patience.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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Zsolt Kollarits
Posts: 340
Joined: Fri May 29, 2015 10:36 am

Re: Some features are added during upgrade although they should not be

Thu Nov 22, 2018 3:58 pm

Hi Daniel,

Is it possible that this issue has been fixed by AI 15.5?

Best regards,
Zsolt

Daniel
Posts: 8237
Joined: Mon Apr 02, 2012 1:11 pm
Contact:  Website

Re: Some features are added during upgrade although they should not be

Fri Nov 23, 2018 9:19 am

Hello Zsolt,

No, I am afraid this is still work in progress. :|

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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