Dear Advanced Installer Support Team,
One of our customer reported a serious problem with our Installer: he noticed that some files are missing after he upgraded our product to a later version. We managed to reproduce it, indeed, some of our files are missing after the upgrade.
Note: Files are missing only if we update the old product to the new. In case installing the new product on a clean system, the files are all there.
I'm sending you some attachment via email, including the 2 affected .aip files, 2 logfiles (clean install or update) and some filesnames which are missing.
Please handle this ticket as a severa one if possible, because we have to understand why those files are missing.
Thanks in advance!
Best regards,
Zsolt