sonda
Posts: 101
Joined: Mon Apr 30, 2018 12:01 pm

Any reason why installer wont start on virtual server

The installer is build and on local environment is starting but if i copy to my virtual server installer wont start, only stays in process and doing nothing Virtual server is Windows 2012 and is clean:
inst.png
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Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Any reason why installer wont start on virtual server

Hello,

Can you please make sure there is no antivirus or firewall product which could keep in use the installer process? Also, can you replicate the behavior on multiple test machines? For testing purposes we always recommend to be used virtual machines with clean states so that when something goes wrong you can easily revert to a clean state of the virtual machine.

If you need so you can forward us by email to support at advancedinstaller dot com your AIP (setup project file) and we will gladly test your setup project configuration on our end too.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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