janisito
Posts: 78
Joined: Thu Apr 09, 2015 6:28 am

Text labels vanish mysteriously when pressing the tab button

Hi,

I have found a strange issue in all my dialogs which have static text fields inside an group box item. When I press the tab-button to tab to the next text box field in the dialog the static text fields disappear. If I step back to the previous dialog and then back again the static text fields appear again. Static fields which are not inside a group box are not affected. Is this a bug in AI? I have tried using bring to front/back but it doesn't help. Please advise.
Before pressing the tab-button
Before pressing the tab-button
Before.png (8.42 KiB) Viewed 8216 times
After pressing the tab-button
After pressing the tab-button
After.png (6.49 KiB) Viewed 8216 times
I'm using Advanced Installer v15.5.1.

Regards
Jan
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Text labels vanish mysteriously when pressing the tab button

Hello Jan,

This, indeed, seems to be a strange behavior. I have tested this, but I was unable to reproduce this issue in a newly created project. Can you please send us a copy of your AIP file by e-mail at support at advancedinstaller dot com so I can further investigate this and try to isolate this behavior?

Kind regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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janisito
Posts: 78
Joined: Thu Apr 09, 2015 6:28 am

Re: Text labels vanish mysteriously when pressing the tab button

Hi Catalin,

I have stripped down my project to only one dialog where the issue is reproducable. I have attached the Test.aip file.

Any tips you can give me to sort this is welcome. Thanks!
Test.aip
Test.aip file
(56.5 KiB) Downloaded 387 times
Regards
Jan
janisito
Posts: 78
Joined: Thu Apr 09, 2015 6:28 am

Re: Text labels vanish mysteriously when pressing the tab button

It seems to me that something is corrupt in the project file itself causing this to happen. When I export the dialog to a repository and import to another project it works.
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Text labels vanish mysteriously when pressing the tab button

Hello Jan,

I have tested this with your sent project, and indeed I was able to replicate this problem.

As for this moment, I am not sure why this is happening.

Please give me some more time to investigate this and I'll come back to you when I have a proper answer.

All the best,
Catalin
Catalin Gheorghe - Advanced Installer Team
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janisito
Posts: 78
Joined: Thu Apr 09, 2015 6:28 am

Re: Text labels vanish mysteriously when pressing the tab button

Hi Catalin,

Thank you for the quick attention on this issue. It will be interesting to hear what you will find.

Regards
Jan
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Text labels vanish mysteriously when pressing the tab button

Hello Jan,

First of all, thank you for your patience on this.

After further investigating this, this seems to be an issue in what regards the text style used by the GroupBox control (in your case, "DlgFontBold8"). A workaround to this would be to use the default text style for the GroupBox control (you can leave the text style changed for the controls inside your GroupBox - e.g. the static texts).

Workaround: To change the text style for your control(s), you can go to "Dialogs" page, click on the "TestSqlServerInstance" dialog, click on the "GroupBox" control and then, on the right pane, under "Text Styles", click on the drop-down button and then select "<default text style>".

Also, I have forwarded this to the development team and hopefully it will be fixed in a future version of Advanced Installer.

Hope this helps.

All the best,
Catalin
Catalin Gheorghe - Advanced Installer Team
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janisito
Posts: 78
Joined: Thu Apr 09, 2015 6:28 am

Re: Text labels vanish mysteriously when pressing the tab button

Hi Catalin,

Thank you for the investigation and the proposed workaround. I can confirm the workaround works.

Thank you again,

Regards
Jan
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Text labels vanish mysteriously when pressing the tab button

You are always welcome, Jan.

I am glad you got this working.

Also, as a side note, because I forgot to mention this in my last post, please be aware that in the project that you have sent me, the controls (Modify, Remove and Repair) from your "MaintenanceTypeDlg" are somehow out of order. To check this, you can go to "Dialogs" page --> under "Maintenance" --> "MaintenanceTypeDlg".

All the best,
Catalin
Catalin Gheorghe - Advanced Installer Team
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janisito
Posts: 78
Joined: Thu Apr 09, 2015 6:28 am

Re: Text labels vanish mysteriously when pressing the tab button

Yes, I'm aware. Thanks for reminding me.
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Text labels vanish mysteriously when pressing the tab button

You're always welcome, Jan.

All the best,
Catalin
Catalin Gheorghe - Advanced Installer Team
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mheckmann
Posts: 74
Joined: Wed Apr 20, 2011 6:24 pm

Re: Text labels vanish mysteriously when pressing the tab button

Hi Catalin,

I wonder if my issue is similar: On our InstallDlg, when hitting enter the "Next" Button disappears and there is no way to get it back. We are currently on 14.5.2 build 83143.

Best
Markus
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Text labels vanish mysteriously when pressing the tab button

Hello Markus,

I have tested the described behavior but I was not able to replicate it.

In order for me to further investigate this, could you please forward me a copy of your .AIP file by e-mail at support at advancedinstaller dot com?

All the best,
Catalin
Catalin Gheorghe - Advanced Installer Team
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