mehdi_m
Posts: 1
Joined: Thu Mar 07, 2019 11:37 pm

Windows 10 64 bits setup fail installation prematurely

Hi,

I run a software compatible windows 10 64 bits, and on a client PC same configuration, Setup ends up prematurely, first time in hundreds of installations..
Windows event show nothing, I tried to build the same content setup using another installer (old one) and it works fine, component registration etc, works perfect. So I wonder what to do? I will try to install it after creating another user account maybe I saw that UAC was inactive, probably some action on the client pc, I put it back on even if I knew it won't change anything?

Any clue or suggestions?
Eusebiu
Posts: 4931
Joined: Wed Nov 14, 2012 2:04 pm

Re: Windows 10 64 bits setup fail installation prematurely

Hi and welcome to our forums.

In order to get more details about this problem, can you please send us the .AIP (project file) and a verbose log of the installation to support at advancedinstaller dot com, so we can investigate them?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”