goldeneaglesteam
Posts: 25
Joined: Tue Feb 20, 2018 12:42 am

Program not running after creating an update

Thu Mar 14, 2019 11:10 am

Hello,

I've recently started using Advanced Installer to create installers for my visual studio projects .
my issue :
When I first installed the program (the one that was built by advanced installer), it run and work fine.
Then i made some updates on my project i also recreated installer using Advanced Installer and changed version but it would not start up again. the exe appear in task manager but the interface didn't appeared.

I've googled this problem to see if I could find anything but unfortunately I didn't find anything. Is this a common issue or am I doing something wrong (which I probably am)?

Any help would be appreciated.

Thanks

Catalin
Posts: 6542
Joined: Wed Jun 13, 2018 7:49 am

Re: Program not running after creating an update

Thu Mar 14, 2019 4:36 pm

Hello,

I am not quite sure I fully understand your scenario here. Could you please give me some more details about your problem?

For instance:
Then i made some updates on my project
What are the updates that you have done to the project?
i also recreated installer using Advanced Installer
Also, why have you recreated your project? Did you recreate the project from scratch?
the exe appear in task manager but the interface didn't appeared.
To be honest, it is the first time I hear about such a problem.

Have you checked the Control Panel? Is your setup installed even though the UI does not appear?

Looking forward to hearing from you.

All the best,
Catalin
Catalin Gheorghe - Advanced Installer Team
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goldeneaglesteam
Posts: 25
Joined: Tue Feb 20, 2018 12:42 am

Re: Program not running after creating an update

Thu Mar 14, 2019 6:41 pm

i'm sorry if i failed to explain my issue .. i will try explain it again ..

0- i have VS2017 project (C# project) with version (1.0.0.0).

1- i build new installation (exe setup file) using Advanced Installer with version (1.0.0.0).
2- i installed it on my PC and it work fine.

A few days later,
3- i changed some things in my c# project code and changed its version to (1.1.0.0).
4- i opened the old .aip (1.0.0.0) and replaced the project file.
5- i changed its version to (1.1.0.0) also. and i build it to new installation (exe setup file) using Advanced Installer .
6- then i installed it on my PC (the same one), now i tried to open it but no thing appears.
7- i opened task manege and searched for it , it exist.
Have you checked the Control Panel? Is your setup installed even though the UI does not appear?
yes it was installed.

goldeneaglesteam
Posts: 25
Joined: Tue Feb 20, 2018 12:42 am

Re: Program not running after creating an update

Mon Mar 18, 2019 1:01 pm

please , i still need your help

Catalin
Posts: 6542
Joined: Wed Jun 13, 2018 7:49 am

Re: Program not running after creating an update

Tue Mar 19, 2019 8:46 am

Hello,

I am not quite sure why this happens. In order for me to further investigate this behavior, could you please forward me the following:

- the .AIP file for the older version (in your case, 1.0.0.0)
- the .AIP file for the newer version (in your case, 1.1.0.0)
- a download link for the setup built with the older version of the .AIP file (1.0.0.0)
- a download link for the setup built with the newer version of the .AIP file (1.1.0.0)

by e-mail at support at advancedinstaller dot com?

All the best,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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