Codename K
Posts: 471
Joined: Fri Jan 29, 2010 3:04 pm

Serial Validation Issues?

Hello,

I have created an installer more than a year ago. I have set it to use the Licensing function with Use Serial Validation. It worked fine for a while. The files in the installer and the prerequisites changed over time but the serials remained the same. Now when a serial is entered in the licensing dialog, it fails with this message "Invalid serial number.". But if you click the Next button with the same serial again then sometime it works.

The issue is the serials sometimes work and sometimes does not. I even changed the entire serials and faced the same issue. It did not fix the issue. But the old installers created with the same project file works fine.

:?:
K
Eusebiu
Posts: 4931
Joined: Wed Nov 14, 2012 2:04 pm

Re: Serial Validation Issues?

Hi,

An issue similar to the one you describe was fixed in the latest version of Advanced Installer (15.7). Can you try to rebuild your project with that version and see if the problem persists?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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Codename K
Posts: 471
Joined: Fri Jan 29, 2010 3:04 pm

Re: Serial Validation Issues?

Thanks.

:)
K
Eusebiu
Posts: 4931
Joined: Wed Nov 14, 2012 2:04 pm

Re: Serial Validation Issues?

You're welcome.

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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