belsonmarble
Posts: 65
Joined: Wed May 22, 2019 1:43 am

Real bad problem with licensing

I've had this issue over and over and over and the advanced installer really isn't a working application that just works, its really hit and miss.

I added the trial to the application, the only thing I have chosen is Expiration Date.

Application is installed, it then pops up and says Expired.

Even though the application is run in admin and you right click and choose " Remove Trial Info" >> This process doesn't actually do anything.

So anyway its expired.

Click Generate Registration Keys

Enter new date for 6+ months or 2020.

New key is generated, copy and paste that info into the trial box.

The registration key is invalid.

This is where Advanced Installer really starts to fail. There really isn't anything you can do beyond here.

Quite disappointing.
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Real bad problem with licensing

Hi,

Regarding the "Remove Trial Info" option please check my reply on "Trial Expired after reset" thread.

In regards to the "registration key is invalid" error we would like to further investigate on this if you constantly replicates this issue. To do so could you please forward us by email at support at advancedinstaller dot com your .aip (setup project file) and a short test case we should follow to replicate this issue?

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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