akshay karambale
Posts: 49
Joined: Thu May 28, 2020 8:04 am

Loading of bannerbitmap and dialog bitmat on Windows 7

Mon Jul 13, 2020 4:51 am

Hi,
We are created one bootstrapper EXE. Whenever we are trying to install this EXE on Windows 7 machine it opens dialogs but on that there is no any banner bitmap nor dialog bitmap loading that we are added under themes. But this EXE is working fine on WIndows 10 machine. One thing i would like to mention that is its not giving me any functional issue its gives me only UI related issue. I also added one Screen shot of my setting page which is under themes section.
This issue is road block for us, We need quick solution for this.

thanks and regards.
Akshay
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Dan
Posts: 4513
Joined: Wed Apr 24, 2013 3:51 pm

Re: Loading of bannerbitmap and dialog bitmat on Windows 7

Tue Jul 14, 2020 12:16 pm

Hello Akshay,

I've tested your scenario but I cannot replicate it.

Please let us know what theme are you using and the Windows 7 version that you have installed on your machine. It would be great if you can send us a buildable sample project file (referenced bitmap and banner image) so that we can test on our end the encountered behavior.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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