Several questions..
I work for the CA DMV and have sent some emails, but I don't know if somehow we are blocking emails from your country / company so I created an account with my GMAIL.
While I wait for my PC support to activate again Advanced Installer on my machine I have a question.
I store the updates.txt and the exec built from Advanced Installer. I click on the updater and it denotes a newer versions. It downloads it and then just pops the application up.
I know I saw this behavior a long time ago, but I don't remember what the solution is.
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Re: Question
Hi Toren,
This may happen if the updates setup package is configured to be silently launched for installation by the Updater. Just open your updates configuration project and go to "Updates" page -> "Update installer" tab and check if there is used any silent command line (e.g. /qn or /exenoui /qn).
From what I understood the behavior is that the updates installation is performed silently and then the installed application is launched at the end of the installation. If this is not true, please give me more details about this (maybe attach some screenshots or record a short video).
Also, to investigate this, could you please send us by email at support at advancedinstaller dot com the following resources:
1. the .AIP (setup project) of your old version of your setup package - the one that installed the Updater that is launched to check for and install updates
2. the .AIP (setup project) of your new version of your setup package
3. the .AIP (setup project) of your updates configuration file
All the best,
Daniel
This may happen if the updates setup package is configured to be silently launched for installation by the Updater. Just open your updates configuration project and go to "Updates" page -> "Update installer" tab and check if there is used any silent command line (e.g. /qn or /exenoui /qn).
From what I understood the behavior is that the updates installation is performed silently and then the installed application is launched at the end of the installation. If this is not true, please give me more details about this (maybe attach some screenshots or record a short video).
Also, to investigate this, could you please send us by email at support at advancedinstaller dot com the following resources:
1. the .AIP (setup project) of your old version of your setup package - the one that installed the Updater that is launched to check for and install updates
2. the .AIP (setup project) of your new version of your setup package
3. the .AIP (setup project) of your updates configuration file
All the best,
Daniel
Re: Question
Thanks Daniel, on another note, we had a purchase order, normally it goes to a third party who purchases it for us. Can you tell me what channel at Calyphon that would know if this has been received?
Re: Question
Ok I upgraded to 17.5 and I found the area to register my computer with the key. I had to send the email so not sure how that works.
Re: Question
Hi Toren,
We received your license request email and my colleague Dan replied you with the license activation info.
If there is anything else we can help you with just let us know.
All the best,
Daniel
We received your license request email and my colleague Dan replied you with the license activation info.
If there is anything else we can help you with just let us know.
All the best,
Daniel
Re: Question
I was able to update my license and your email was blocked by our system. I have another question. When I install an app, it installs it to the AppData roaming profile and does not install it in the program files(x86). I don't have admin to my machine, is this the normal behavior.
Re: Question
Ok as to my other issue, I had uploaded the MSI from my Visual Studio 2017 build and not the installation package from AI. My bad.
Re: Question
Hello Toren,
If you do not have administrator privileges and the installation type ("Install Parameters" page --> "Installation Type") is of "per-user only", then all the files will be redirected to the %appdata% folder, because writing to a per-machine location (i.e. the %programfiles% folder) requires administrator privileges.
In what regards your other issue, I am glad you found the culprit and that everything works as expected now.
Best regards,
Catalin
Please note that this is indeed the normal behavior.I have another question. When I install an app, it installs it to the AppData roaming profile and does not install it in the program files(x86). I don't have admin to my machine, is this the normal behavior.
If you do not have administrator privileges and the installation type ("Install Parameters" page --> "Installation Type") is of "per-user only", then all the files will be redirected to the %appdata% folder, because writing to a per-machine location (i.e. the %programfiles% folder) requires administrator privileges.
In what regards your other issue, I am glad you found the culprit and that everything works as expected now.
Best regards,
Catalin