NET Framework installer wait for another installation

[SZLMCL]

Hello,

I have a clean Windows Server 2019 operating system with my installer. The installer has a .NET framework 4.8 prerequisite.

If I start the installer it's hangs forever, with basic UI I see the reason:

QQQ.PNG (91.32 KiB) Viewed 4374 times

I think the NET Framework installer detect the main installer as an another installer and waiting for close.
No another installer running in system.

Can you help me please how can I solve this problem?

Thank you!

BR, László

[Catalin]

Hello László,

If I am not mistaken, it looks like you have added .NET Framework as a "feature-based" prerequisite.

Please note that .NET Framework can only be installed as a "pre-install" prerequisite.

For more information about this, please refer to our "Why does .NET Framework fails as feature-based prerequisite?" article.

Best regards,
Catalin

[SZLMCL]

Hello,

No, I add the NET Fr. as a Pre-Install prerequisite:

NET.PNG (47.34 KiB) Viewed 4352 times

[SZLMCL]

Hello,

Now I check it again and very weird thing happen, after 10 minutes wait the .NET Installer continues and installed successfully...
I dont understand the reasons but this not too user-friendly.

Thank you!

[Catalin]

Hello László,

As you can see, the message is displayed by the .NET Framework setup itself (not by your setup).

Since you have added the prerequisite as a pre-install prerequisite, then the problem should be related to your machine - most likely, as the message suggests, another installation is in progress at that time.

Although not visible, the machine you are trying to install the prerequisite may perform some silent installations - e.g. a Windows Update.

Best regards,
Catalin

[SZLMCL]

Hello,

Understand, thank you for help! I hope in another computer will be fine... I will test it.

BR, László

[Catalin]

You are always welcome, László!

Best regards,
Catalin