How to uninstall if custom action fails?

[SimHorizon]

I have a custom action setup to run an EXE on uninstall, unfortunately I didn't provide the fully qualified path so the Uninstall comes back with:

CustomActionProblem1.jpg (22.85 KiB) Viewed 2156 times

So I'm "stuck" with an not being able to uninstall my app ... any hints on how I can proceed other than manually hacking the registry to remove the entry?

FYI, it would be good to NOT have default behavior to prevent uninstall if custom action can't be completed ... it would make more sense to provide a user prompt to continue with the uninstall or exit.

Cheers, Rob.

[Catalin]

Hello Rob,

In order to fix that, please follow our "How do I remove a broken installation?" FAQ.

FYI, it would be good to NOT have default behavior to prevent uninstall if custom action can't be completed ... it would make more sense to provide a user prompt to continue with the uninstall or exit.

Please note that this is the default behavior of the Control Panel Applet / Windows Installer and it can not be altered by us in any way.

Best regards,
Catalin

[SimHorizon]

Hi Catalin,

I think you mis-understood my post and/or I wasn't very clear in my post.

The default behavior I was referencing is here:

CustomActionDefaults.jpg (269.65 KiB) Viewed 2148 times

By default you folks have this "Checked" ... IMHO, it should be "Unchecked" by default.

Thanks for the link, very helpful! I was able to resolve the issue using an alternative methods, REVO Uninstaller but it's your link is the easier approach.

Cheers, Rob.

[Catalin]

Hello Rob,

Thank you for your followup on this! It's clear now for me what you meant in your previous thread.

I am glad you managed to solve this and that everything works as expected now!

Best regards,
Catalin