Hi Advanced Installer Team,
Love the product.
I am hoping for some guidance on the use of windows services, specifically services requiring user credentials, and more specifically what to do after a user changes their password.
Environment: Advanced Installer version 15.8, Enterprise edition.
My installer has a LogonInformationDlg to collect the user's domain, username, and password. It successfully creates and starts the service on the user's machine with credentials [DOMAIN_NAME]\[USER_NAME] and [USER_PASSWORD].
My trouble is, the user has changed their password from time to time, and doing so will no longer allow the service to log on. I want to avoid telling them to manually change the services password each time they change their password, though I know that this is an option. Steps would be to use start menu > search for and open Services > find their service > right click > Properties > Log On tab > change the password.
I would like to use Advanced Installer to update their password instead. I have figured out that I could just tell the user to uninstall / reinstall the program, but it feels like this is not the best user experience, and I am therefore hoping to find a better solution.
Do you know a better user experience to update the user's password?
What I have tried... I thought that a better user experience would be to ask the user to run the installer's Maintenance > Modify (on the Modify/Repair/Remove screen). So I put a duplicated LogonInformationDlg into the Maintenance sequence under the Dialogs tab of Advanced Installer. But this would require deleting / recreating the service with the new password during Maintenance. Looking through the Services tab of Advanced Installer https://www.advancedinstaller.com/user- ... vices.html , I did not see a way to do this. Thus, even if I have the LogonInformationDlg in Maintenance sequence, information on that screen will not affect the service in any way.
It seems the only way to update the service's password, without the user having to go through the uninstall wizard first, would be to force every new install (even with the same version of installer) to go to the First Install sequence, where they can put in their password and create / start the service. I could do this by unchecking the box "Register product with Windows Installer" in the Product Details tab of Advanced Installer. This would not be a good option for me, because that would not ever allow the user to uninstall my program.
Would you know of a better solution?
Thank you for you time,