Hi Ghanshyam and welcome to our forums,
1) During the prerequisites installation also we get error "manadatory prerequisite are not correctly installed" although it is installed in the background. This occurs sometimes.
This could happen if the install conditions (you can check this in the
"Prerequisites" page →
"Install Conditions" tab of your prerequisite item) are not fulfilled after the prerequisite is installed on the related system. Maybe you can manually try to install the prerequisite package and check to see if the conditions are valid on the related system.
Also, this may happen if the IIS is disabled on the machine and the prerequisite needs IIS to be activated on it. You can find more information on this
enable IIS during the installation article.
2) IIS configuraiton error : "There was an error during the IIS configuration process while trying to install application pool ... Your original IIS configuration will be restored". We face this most of the times.
This problem usually appears when IIS is busy configuring something else on the machine or when some settings cannot be applied because of insufficient permissions. Does this work if you restart the machine?
Hope this helps, otherwise can you please send us the .AIP (setup project) file and an installation log by email to
support at advancedinstaller dot com so we can further test and investigate this?
You can create an installation log by launching your setup package with a command line like this:
Code: Select all
setup.exe /L*V "C:\installLog.txt"
when using an EXE package type.
Best regards,
Liviu