Dear Advanced Installer Support Team,
One of our customers has reported us a problem: they are not able to install our product due to an error dialog on screen. They have a problem with the exe called TheEasyUpdater.exe -> actually this is your Updater feature -> in Advanced Installer on the Updater tab in Display section we use "TheEasyUpdater" as file name. This part of our Advanced Installer project was not changed since ages.
The customer sent us some screenshots and installation log files. I´m going to send over those files to you via email.
Could you please take a look at those files and advise us how to help the customer?
Best regards,
Zsolt