stripecat
Posts: 3
Joined: Fri Dec 10, 2021 7:57 pm

Done Adding Additional Store Error

Fri Dec 10, 2021 8:13 pm

Hi

I have the latest version of Advanced Installer and a SafeNet EV signing dongle. I have previously been able to sign this perfectly fine. But today, I get this error when building the package:

The digital signing of the ProgramFiles64Folder\MoleAntDiscover\MoleAntDiscover.exe file failed. Error message: 'Done Adding Additional Store
Error information: "Error: SignerSign() failed." (-2146893792/0x80090020)
SignTool Error: An unexpected internal error has occurred.
This is an unknown "signtool.exe" error!

For a possible solution please check our Digital Signature FAQ from:
https://www.advancedinstaller.com/user- ... ature.html '

Advanced Installer 18.9.1 build 9ea8ddee
*** Stack Trace (x86) ***

[0x767fc622] RaiseException()
[0x0275bd8a] -----
[0x0152ba3b] -----
[0x01528eca] -----
[0x01528bde] -----
[0x016fecb4] -----
[0x01ed16b6] -----
[0x01522895] -----
[0x01522771] -----
[0x01643eeb] -----
[0x017b698b] -----
[0x0130f407] -----
[0x0118aaa0] -----
[0x00ff6023] -----
[0x01ed2118] -----
[0x77a143e9] RtlRestoreLastWin32Error()
[0x0275ddff] -----
[0x0275de15] -----
[0x0275b270] -----
[0x0100b71e] -----
[0x76c962c4] BaseThreadInitThunk()
[0x77a21b69] RtlSubscribeWnfStateChangeNotification()
[0x77a21b34] RtlSubscribeWnfStateChangeNotification()
[0x00d30000] MODULE_BASE_ADDRESS

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Done Adding Additional Store Error

Mon Dec 13, 2021 5:25 pm

Hello and welcome to our forums,

As you can see, Advanced Installer uses a third party tool offered by Microsoft (SignTool) in order to sign the resources of a setup package.

Unfortunately, I can not say for sure why that error occurs, because there may be multiple causes.

Using the SignTool.exe, are you able to sign the setup package outside of Advanced Installer, or you encounter the same error?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

stripecat
Posts: 3
Joined: Fri Dec 10, 2021 7:57 pm

Re: Done Adding Additional Store Error

Sun Feb 06, 2022 7:19 pm

Fixed

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Done Adding Additional Store Error

Mon Feb 07, 2022 4:45 pm

Hello,

Thank you for your followup on this!

I am glad to hear everything works as expected now.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Herwig
Posts: 1
Joined: Sun Feb 27, 2022 6:52 pm

Re: Done Adding Additional Store Error

Sun Feb 27, 2022 7:02 pm

@stripecat:

Hi, I am facing the same problem and saw you fixed it. That's great but can you give me some details?

Thanks in advance and best regards,

Herwig

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Done Adding Additional Store Error

Mon Feb 28, 2022 4:52 pm

Hello Herwig and welcome to our forums,

Until @stripecat answers this (if he does), please have a look over my answer above.

As mentioned, for signing purposes, we use a 3rd party tool offered by Microsoft (signtool.exe). To further investigate this, you can try to sign your file outside of Advanced Installer and based on the received error, you can have a look over the following article:

SignTool.exe (Sign Tool)

or similar articles that describe the error codes of that specific tool.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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