jusvu
Posts: 11
Joined: Tue Nov 02, 2021 9:28 am

Internet connection and Windows 7

Tue Dec 21, 2021 9:36 am

Hi! I created an installation package, where I have the option "Run only if an active Internet connection is found" selected. The package works OK with Windows 10 machines, but fails in Windows 7. The computer with Win 7 had active (working) internet connection when trying to install the package, but somehow it does not detect the connection state.

I was using Advanced Installer version 18.9.1

Liviu
Posts: 1035
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: Internet connection and Windows 7

Tue Dec 21, 2021 10:22 am

Hello,

I've tested your scenario, but I cannot reproduce the behavior. 

Using Advanced Installer 18.9.1 and Windows 7 Ultimate everything works as expected.
Windows7.png
Windows7.png (311.41KiB)Viewed 1811 times

Can you please send us the .AIP (setup project) file and an installation log by email to support at advancedinstaller dot com so we can further test and investigate this?

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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