AKR
Posts: 29
Joined: Tue Jan 22, 2013 1:31 pm

Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Tue Feb 22, 2022 2:17 pm

Hello.

I had a problem that I didn't notice right away. Shortcuts are created correctly on the desktop.
But shortcuts are not created in the start menu after updating from 18.8 to 19.0

I have customized shortcuts in the “Application Shortcut Folder” section. And it created shortcuts when installed in the start menu.
In the form of "Organization" - "Applications name" - "List of shortcuts".
2022-02-22_161035.png
2022-02-22_161035.png (149.17KiB)Viewed 25449 times
Worked on Windows 7-10. When use in version 18.8
2022-02-22_154509-2.png
2022-02-22_154509-2.png (99.97KiB)Viewed 25449 times
2022-02-22_150703-2.png
2022-02-22_150703-2.png (104.57KiB)Viewed 25449 times
After updating the Advanced Installer from 18.8 to 19.0, shortcuts were no longer created in the start menu and in Windows 7 and 10.
This turned out to be a surprise, because the changelog does not say anything about this.

Could this be a mistake? Please fix or suggest what has changed.

AKR
Posts: 29
Joined: Tue Jan 22, 2013 1:31 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Tue Feb 22, 2022 2:44 pm

In addition. I am using conditions to create shortcuts.
As discussed in this thread - Shortcut and files depending on the language
For three languages, Russian (ProductLanguage = 1049), Spanish (ProductLanguage = 3082) and English (ProductLanguage <> 1049 AND ProductLanguage <> 3082).
2022-02-22_162848.png
2022-02-22_162848.png (83.84KiB)Viewed 25443 times
Checked so far only on the Russian system locale. But I think others will have the same problem.

AKR
Posts: 29
Joined: Tue Jan 22, 2013 1:31 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Tue Feb 22, 2022 3:21 pm

I forgot to say.
The problem exists on the current version - Advanced Installer 19.2.0 (2022.02.21).

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Wed Feb 23, 2022 2:11 pm

Hello,

I have tested this scenario and the shortcut was created on my Windows 10 machine, as per attached screenshots:
Shortcut.png
Shortcut.png (41.94KiB)Viewed 25425 times

ShortcutCreated.png
ShortcutCreated.png (11.08KiB)Viewed 25425 times

If possible, could you please create a sample project that reproduces this and forward it to me by email at support at advancedinstaller dot com? Here would be the files I need:

- the sample project (the .AIP file)

- the files needed so I can build the .AIP file (e.g. a random executable and the dummy file)

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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AKR
Posts: 29
Joined: Tue Jan 22, 2013 1:31 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Wed Feb 23, 2022 5:11 pm

You tried not exactly the same scenario as mine. Please try to do as in the first picture.
I have shortcuts in the “Application Shortcut Folder” section. And so everything worked in 18.8 and does not work since version 19.0
I have a SHORTCUTDIR and you have a ProgramMenuFolder, see the picture from my second post and yours.
2022-02-22_162848-2.png
2022-02-22_162848-2.png (173.05KiB)Viewed 25398 times

AKR
Posts: 29
Joined: Tue Jan 22, 2013 1:31 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Fri Feb 25, 2022 11:21 am

Hello, Catalin.

Can you reproduce the problem as I described above?

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Fri Feb 25, 2022 3:16 pm

Hello,

Thank you for your followup on this.

You mentioned that shortcuts were not created in the Start Menu so I assumed you were talking about the "ProgramMenu" folder. Sorry for that.

Now, I have retested this as per your instructions and I still am not able to reproduce the issue. The shortcut is created as expected.
SampleShortcutOrganization.png
SampleShortcutOrganization.png (52.09KiB)Viewed 25376 times
ShortcutDir.png
ShortcutDir.png (21.47KiB)Viewed 25376 times
CreatedShortcut.png
CreatedShortcut.png (10.31KiB)Viewed 25376 times

If possible, please create a sample project and forward it to me by email at support at advancedinstaller dot com so I can test and investigate it.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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AKR
Posts: 29
Joined: Tue Jan 22, 2013 1:31 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Mon Feb 28, 2022 9:28 am

It is not possible to create a demo project or send a working project in which the problem exists.
I just moved the shortcuts from the “Application Shortcut Folder” to the “Start Menu - Programs”, and creating the necessary group "Organization-Application Name".
That got around the problem. This worked for Win7 and Win10.
2022-02-25_182612.png
2022-02-25_182612.png (98.43KiB)Viewed 25362 times

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Mon Feb 28, 2022 4:43 pm

Hello,

Thank you for your followup on this!

I am glad everything is working as expected now.

Unfortunately, without being able to reproduce this on my end, I can not continue my investigations, therefore we will have to consider this ticket closed until further notice.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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LaughingJohn
Posts: 39
Joined: Wed Aug 11, 2010 1:05 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Thu Mar 10, 2022 5:32 pm

I just wanted to jump on and say I had the exact same issue after upgrading to 19.2. I've downgraded to 18.9.1 and it's working again. There's definitely something going on here.

I've attached an image of my shortcut (I also tried recreating it). It's just a shortcut to the main app in the package. It had squiggly red lines under the prop name in the Shortcut target (which I couldn't edit), although that seems to be the case in both 19.2 & 18.9.1 so it might not be related.

My project is in a Visual Studio solution although I doubt that is relevant.

See attached image.
Attachments
2022-03-10_11-10-13.png
2022-03-10_11-10-13.png (21.75KiB)Viewed 25259 times

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Fri Mar 11, 2022 12:43 pm

Hello John,

Unfortunately, as I mentioned above, I was not quite able to replicate this on our end.

If possible, could you please create a sample project that reproduces this and forward it to me by email at support at advancedinstaller dot com so I can further investigate this?

Basically, what I would need is a project created with the 18.9.1 version that when upgraded to 19.2, the shortcut functionality no longer works.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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LaughingJohn
Posts: 39
Joined: Wed Aug 11, 2010 1:05 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Fri Mar 11, 2022 7:45 pm

Hi Catalin,

I've recreated the issue with a small Visual Studio project and sent it to you.

Thanks for the help!

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Mon Mar 14, 2022 1:38 pm

Hello Nick,

Thank you for the provided resources.

I did indeed manage to reproduce this using your sample projects.

I will update this thread once this will be fixed/I will have more information from the dev team.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Fri May 27, 2022 2:29 pm

Hello,

This issue has been fixed in version 19.4 of Advanced Installer.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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LaughingJohn
Posts: 39
Joined: Wed Aug 11, 2010 1:05 pm

Re: Shortcuts are not created in the start menu after updating from 18.8 to 19.0

Tue Jul 26, 2022 4:26 pm

Hi Catalin,

Just wanted to say thank you for this!

Kind Regards,
LJ

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