Zsolt Kollarits
Posts: 339
Joined: Fri May 29, 2015 10:36 am

SignTool error while trying to build our exe

Mon Apr 04, 2022 2:36 pm

Dear Advanced Installer Support Team,

Since we upgraded our .aip project from 18.9.1 to 19.3 we are not able to build our .exe file any longer due to this error here:
"
The digital signing of the APPDIR\CefSharp.BrowserSubprocess.exe file failed. Error message: 'Done Adding Additional Store

Number of errors: 1

SignTool Error: The specified timestamp server either could not be reached or
returned an invalid response.
SignTool Error: An error occurred while attempting to sign: C:\Users\ZSOLT~1.KOL\AppData\Local\Temp\BUIEE1C.tmp\AFT7DCB.exe

This is an unknown "signtool.exe" error!

For a possible solution please check our Digital Signature FAQ from:
https://www.advancedinstaller.com/user- ... ature.html '

Advanced Installer 19.3 build c4fcfe53
*** Stack Trace (x86) ***

[0x769bb922] RaiseException()
[0x021ad8fa] -----
[0x00f2c2fb] -----
[0x00f29785] -----
[0x00f2948e] -----
[0x01102c84] -----
[0x01902026] -----
[0x00f23383] -----
[0x00f23251] -----
[0x01043bdb] -----
[0x011be3eb] -----
[0x00d01847] -----
[0x00b6a297] -----
[0x009daf83] -----
[0x01902a88] -----
[0x77da5dce] RtlAllocateHeap()
[0x769a322b] FlsGetValue()
[0x021b0107] -----
[0x021acde9] -----
[0x009f086e] -----
[0x75f0fa29] BaseThreadInitThunk()
[0x77dc7a7e] RtlGetAppContainerNamedObjectPath()
[0x77dc7a4e] RtlGetAppContainerNamedObjectPath()
[0x006f0000] MODULE_BASE_ADDRESS
"

Could you please take a look at it and suggest us something?

Thank you in advance.

Best regards,
Zsolt

Liviu
Posts: 1026
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: SignTool error while trying to build our exe

Mon Apr 04, 2022 3:47 pm

Hello Zsolt,

Can you please have a look on the following forum thread which debates a similar issue: Signtool file in use error when creating exe

In your case it looks like the problem is with the Temp folder. Can you please verify if an antivirus/anti-malware running in the background or the Windows Defender may be restricting access to the files in the Temp folder?

Hope that helps!

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Zsolt Kollarits
Posts: 339
Joined: Fri May 29, 2015 10:36 am

Re: SignTool error while trying to build our exe

Wed Apr 06, 2022 11:43 am

Hi Liviu,

Thank you, it seems the timestamp server was down, so our setup is working now. :)

Best regards,
Zsolt

Liviu
Posts: 1026
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: SignTool error while trying to build our exe

Wed Apr 06, 2022 11:51 am

Hello Zsolt,

Yes, in the last few days the timestamp server (http://timestamp.digicert.com) was down. That also affected our build operations.

When the timestamp digicert server is down, you can use any timestamp server from our predefined list or you can add any server that you want to be used:
timestamp.png
timestamp.png (44.46KiB)Viewed 4641 times

Please let us know if there is anything else we can help you with.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Zsolt Kollarits
Posts: 339
Joined: Fri May 29, 2015 10:36 am

Re: SignTool error while trying to build our exe

Tue Apr 12, 2022 11:27 am

Hi Liviu,

Thank you for your answer, our timestamp server is up and running now, so we don't experience any issue with our setup anymore.

Best regards,
Zsolt

Liviu
Posts: 1026
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: SignTool error while trying to build our exe

Tue Apr 12, 2022 11:32 am

You're welcome, Zsolt!

I'm glad everything is working as expected now.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”