Zsolt Kollarits
Posts: 339
Joined: Fri May 29, 2015 10:36 am

Unexpcted "Package was created with a trial version.." warning dialog appears

Wed Apr 06, 2022 12:30 pm

Hi Advanced Installer Support Team,

Please take a look at the attached screenshot, could you please tell us why we get a warning message of:
"This package was created with a trial version of Advanced Installer..."

We just downloaded your latest - stable? - version from your webpage, the version 19.3, and we have a license till 2024.

Best regards,
Zsolt Kollarits
Attachments
AI_trial_version.png
AI_trial_version.png (20.65KiB)Viewed 2708 times

Catalin
Posts: 6511
Joined: Wed Jun 13, 2018 7:49 am

Re: Unexpcted "Package was created with a trial version.." warning dialog appears

Wed Apr 06, 2022 1:03 pm

Hello Zsolt,

Indeed, as you mentioned, your Maintenance Plan is active until 2024.

However, from what I can see in our database, you guys recently extended the Maintenance Plan (February 21st).

What I'm assuming happened is that you did not re-register Advanced Installer on your machine and therefore the Maintenance Plan did not get updated.

Please re-register Advanced Installer as per the following article and everything should be working just as expected:

Registering Advanced Installer

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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Zsolt Kollarits
Posts: 339
Joined: Fri May 29, 2015 10:36 am

Re: Unexpcted "Package was created with a trial version.." warning dialog appears

Tue Apr 12, 2022 11:28 am

Dear Catalin,

Thank you for your tip, I re-registered the tool and the warning dialog is gone now :)

Best regards,
Zsolt

Catalin
Posts: 6511
Joined: Wed Jun 13, 2018 7:49 am

Re: Unexpcted "Package was created with a trial version.." warning dialog appears

Tue Apr 12, 2022 12:51 pm

You are always welcome, Zsolt!

Glad everything works as expected now.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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