WPA
Posts: 15
Joined: Wed Feb 16, 2022 11:04 pm
Contact:  Website

"Microsoft Store" app gets stuck at "Starting Download" while installing "MSI" apps!

Wed Apr 06, 2022 7:28 pm

Can anybody here confirm if "Microsoft Store" app gets stuck at "Starting Download" while installing "MSI" apps?

Example of "MSI" apps available in the Microsoft Store:

PdfClerk (msi): https://apps.microsoft.com/store/detail/XPDNZBWB3272RL

Keyboard and Mouse Locker: https://apps.microsoft.com/store/detail/XP89DDJX33KGVG

The apps mentioned above should be silently installed with "MSI" installer from "Microsoft Store" app!

Note that, "Microsoft Store" app may need\must be updated in order to be able to find and install "MSI" apps!

We already wasted a lot amount of time trying creating MSIX\APPX packages for our portable tools, only to find out that, like in most traditional Win32 apps cases, they are severely incompatible with MSIX\APPX system!

We want now to create "MSI" packages for our portable tools, but it seems that "Microsoft Store" app can neither download "MSI" apps nor install them!

WPA
Posts: 15
Joined: Wed Feb 16, 2022 11:04 pm
Contact:  Website

Re: "Microsoft Store" app gets stuck at "Starting Download" while installing "MSI" apps!

Sat Apr 09, 2022 5:45 am

It turned out that "VirtualBox" virtual machine was the culprit! (and by the way, it was not mentioned that Windows 10 was being run in "VirtualBox" virtual machine, apologies for that.)

The problem is that "VirtualBox" was using only 1 CPU to run Windows 10, and Windows 10 requires at least 2 CPUs to run properly.

Changed CPUs from 1 to 4, and voila, problem fixed!
VirtualBox - Change number of CPUs to be used.png
VirtualBox - Change number of CPUs to be used.png (60.84KiB)Viewed 1389 times

Liviu
Posts: 1026
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: "Microsoft Store" app gets stuck at "Starting Download" while installing "MSI" apps!

Mon Apr 11, 2022 7:11 am

Hello!

I'm glad you found the solution. Thank you for your follow-up on this and for sharing it with us!

I am sure this will be of help for other users facing a similar scenario.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”