rmoc
Posts: 19
Joined: Tue Mar 14, 2017 8:27 pm

No progress update on prerequisites installation

Fri Oct 14, 2022 9:03 am

I have some prerequisites that need to be installed before the actual setup.
pre.png
pre.png (130.63KiB)Viewed 3397 times
Unfortunately, there is no update of the UI during the installation. The AI window remains completely white.
noprog.png
noprog.png (152.57KiB)Viewed 3397 times
Only after about 5 minutes after the installation of the prerequisites is complete does the welcome dialogue appear.
Is there a way to fix this?

Liviu
Posts: 1035
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: No progress update on prerequisites installation

Mon Oct 17, 2022 11:58 am

Hello,

I have tested this with a sample project and I can indeed confirm the behavior. The ProgressPrereqDlg dialog is not rendered as expected on Spring theme.

I have forwarded this to our development team and hopefully this will be fixed in a future version of Advanced Installer. As soon as the fix will be released we will notify you.

I apologize for the inconvenience.

Unfortunately, for the moment I'm not aware of any workaround for this. You can just try changing the theme.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Catalin
Posts: 6542
Joined: Wed Jun 13, 2018 7:49 am

Re: No progress update on prerequisites installation

Mon Nov 21, 2022 8:45 am

Hello

This has been fixed in version 20.1 of Advanced Installer, released on November 16th, 2022.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

rmoc
Posts: 19
Joined: Tue Mar 14, 2017 8:27 pm

Re: No progress update on prerequisites installation

Tue Nov 22, 2022 2:18 pm

Hi Catalin

I can confirm that. Thank you very much for your feedback.

Regards
René

Catalin
Posts: 6542
Joined: Wed Jun 13, 2018 7:49 am

Re: No progress update on prerequisites installation

Wed Nov 23, 2022 1:55 pm

You are always welcome, René!

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”