Dear Advanced Installer Support Team,
Could you please take a look at the attached screenshot (qacl44)? That dialog is displayed quite frequently by our installer, and the required ODBC 17 prerequisite is really missing from those PCs after the installation is done.
Also I tried to install that prerequisite manually by starting the ODBC´s exe, and it seems it really cannot be installed due to a missing PC reboot (attached screenshot qacl44_2).
My questions is that how could we force a reboot somehow from our installer? Right now our customers will get the warning dialog with the question whether they would like to continue the installation -> obviously they will click on Yes -> our installer will install our product properly, BUT the prerequisite will be missing, so our product won´t work properly without it. The customers for sure won´t remember that they skipped a prerequisite installation, so they will complain.
We should somehow stop the installation if a prerequisite requires a reboot and we should show a dialog to explain them hat a reboot is needed.
What would you recommend?
Thanks in advance.
Best regards,
Zsolt Kollarits