dr_eck
Posts: 2
Joined: Mon Oct 31, 2022 8:47 pm

Error opening file: .......\CldFlt0.etl".

Mon Oct 31, 2022 9:50 pm

I'm getting an error while running AI to create an installer. The whole error is:

Error opening file: "C:\Windows\System32\LogFiles\CloudFiles\CldFlt0.etl".

When I first got this error, I assumed there was an ownership issue, so I deleted the files, expecting them to be created. The result was that AI complained that the file was missing, so I restored it. Running AI as Administrator did not fix the problem. I checked the properties, and the file is not marked as "Read Only".

Here are the details:

Error opening file: "C:\Windows\System32\LogFiles\CloudFiles\CldFlt0.etl".

Advanced Installer 20.0 build e4706cc2
*** Stack Trace (x86) ***

[0x753adf72] RaiseException()
[0x028faeaa] -----
[0x01657759] -----
[0x01050707] -----
[0x01716e8d] -----
[0x01702c86] -----
[0x016ffbd8] -----
[0x015fadce] -----
[0x014afd33] -----
[0x014afc01] -----
[0x000a000d] -----
[0x002a002a] -----
[0x0020002a] -----
[0x00740053] -----
[0x00630061] -----
[0x0020006b] -----
[0x00720054] -----
[0x00630061] -----
[0x00200065] -----
[0x00780028] -----
[0x00360038] -----
[0x00200029] -----
[0x002a002a] -----
[0x000d002a] -----
[0x000d000a] -----
[0x005b000a] -----
[0x00780030] -----
[0x00350037] -----
[0x00610033] -----
[0x00660064] -----
[0x00320037] -----
[0x0020005d] -----
[0x00520020] -----
[0x00690061] -----
[0x00650073] -----
[0x00780045] -----
[0x00650063] -----
[0x00740070] -----
[0x006f0069] -----
[0x0028006e] -----
[0x000d0029] -----
[0x005b000a] -----
[0x00780030] -----
[0x00320030] -----
[0x00660038] -----
[0x00650061] -----
[0x00610061] -----
[0x0020005d] -----
[0x002d0020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000a000d] -----
[0x0030005b] -----
[0x00300078] -----
[0x00360031] -----
[0x00370035] -----
[0x00350037] -----
[0x005d0039] -----
[0x00200020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000d002d] -----
[0x005b000a] -----
[0x00780030] -----
[0x00310030] -----
[0x00350030] -----
[0x00370030] -----
[0x00370030] -----
[0x0020005d] -----
[0x002d0020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000a000d] -----
[0x0030005b] -----
[0x00300078] -----
[0x00370031] -----
[0x00360031] -----
[0x00380065] -----
[0x005d0064] -----
[0x00200020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000d002d] -----
[0x005b000a] -----
[0x00780030] -----
[0x00310030] -----
[0x00300037] -----
[0x00630032] -----
[0x00360038] -----
[0x0020005d] -----
[0x002d0020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000a000d] -----
[0x0030005b] -----
[0x00300078] -----
[0x00360031] -----
[0x00660066] -----
[0x00640062] -----
[0x005d0038] -----
[0x00200020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000d002d] -----
[0x005b000a] -----
[0x00780030] -----
[0x00310030] -----
[0x00660035] -----
[0x00640061] -----
[0x00650063] -----
[0x0020005d] -----
[0x002d0020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000a000d] -----
[0x0030005b] -----
[0x00300078] -----
[0x00340031] -----
[0x00660061] -----
[0x00330064] -----
[0x005d0033] -----
[0x00200020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000d002d] -----
[0x005b000a] -----
[0x00780030] -----
[0x00310030] -----
[0x00610034] -----
[0x00630066] -----
[0x00310030] -----
[0x0020005d] -----
[0x002d0020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000a000d] -----
[0x0030005b] -----
[0x00300078] -----
[0x00300030] -----
[0x00300061] -----
[0x00300030] -----
[0x005d0064] -----
[0x00200020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000d002d] -----
[0x005b000a] -----
[0x00780030] -----
[0x00300030] -----
[0x00610032] -----
[0x00300030] -----
[0x00610032] -----
[0x0020005d] -----
[0x002d0020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000a000d] -----
[0x0030005b] -----
[0x00300078] -----
[0x00320030] -----
[0x00300030] -----
[0x00320030] -----
[0x005d0061] -----
[0x00200020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000d002d] -----
[0x005b000a] -----
[0x00780030] -----
[0x00300030] -----
[0x00340037] -----
[0x00300030] -----
[0x00330035] -----
[0x0020005d] -----
[0x002d0020] -----
[0x002d002d] -----
[0x002d002d] -----
[0x000a000d] -----
[0x00170000] -----
[0x10754660] -----
[0x03fb6658] -----
[0x10f53038] -----
[0x10f0f678] -----
[0x00a10000] MODULE_BASE_ADDRESS

My suspicion is that the problem was caused when I tried to add C:\Windows\System32\IATYuv2_x64.dll to the installer. When I tried, drag/drop seemed to do nothing, and when I tried to use the "Add files" dialog, the 32-bit version was added. I started getting the above error after I deleted the 32-bit version.

Liviu
Posts: 1035
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: Error opening file: .......\CldFlt0.etl".

Tue Nov 01, 2022 10:36 am

Hello and welcome to our forums,

I'm not sure why this happens.

Can you please send us the .AIP (setup project) file by email to support at advancedinstaller dot com so we can further test and investigate this?

Also, it could be a problem generated by an Anti-Virus or Firewall application. Do you have one installed on your machine? If so, you should try to turn it off during the build operation and check if the problem persists.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

dr_eck
Posts: 2
Joined: Mon Oct 31, 2022 8:47 pm

Re: Error opening file: .......\CldFlt0.etl".

Wed Nov 02, 2022 11:44 pm

I sent the .aip file to AI, but they were unable to replicate the problem. I deleted the project and recreated it. Now all is well.

Liviu
Posts: 1035
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: Error opening file: .......\CldFlt0.etl".

Thu Nov 03, 2022 9:39 am

Hello,

Thank you for your follow-up on this.

I'm glad everything is now working as expected.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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