mayertj1
Posts: 5
Joined: Wed Oct 12, 2022 8:38 pm

Access Violation - Move Custom Action

Thu Nov 10, 2022 8:53 pm

Hi,

I encounter an access violation fairly repeatedly (stack and message shown below) in AI 20.0. It's fairly easy to reproduce for me:

1. Created a new project
2. Added a custom action VBS call.
3. Copied that custom action.
4. Paste that custom action several time.
5. Move the custom action numerous times, and fairly soon you'll get the error.

Below is the stack trace.

I could provide my AIP file, but I don't think it's necessary to reproduce using these steps.

Tim
------------------------------

[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x006f6add]

Advanced Installer 20.0 build e4706cc2
*** Stack Trace (x86) ***

[0x006f6add] -----
[0x00f61a2b] -----
[0x0195792e] -----
[0x00b5b7d9] -----
[0x00d15d69] -----
[0x00f61c5c] -----
[0x00d15d05] -----
[0x00e388e8] -----
[0x00d15d05] -----
[0x015dc4d0] -----
[0x015dc2bd] -----
[0x002e0000] MODULE_BASE_ADDRESS

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Access Violation - Move Custom Action

Mon Nov 14, 2022 3:17 pm

Hello Tim,

I have tried reproducing this on my end, but I'm afraid I was not able to do so.

If possible, could you please be more concise about the steps?

Or even better, could you please showcase this in a video (this would greatly help me) and forward that video to me?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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mayertj1
Posts: 5
Joined: Wed Oct 12, 2022 8:38 pm

Re: Access Violation - Move Custom Action

Thu Nov 17, 2022 7:56 pm

Hi Catalin,

Last week I could easily reproduce this issue. For some odd reason, today I tried several times, and it never encountered an Access Violation error once.

If it happens again, I'll try and figure out what preconditions are necessary to reproduce it. It could just be the duration of use, since last week I was actively working on the installer and this week I'm not. If it does happen again, I'll also try to capture a video of the steps and share it.

Tim

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Access Violation - Move Custom Action

Fri Nov 18, 2022 12:18 pm

Hello Tim,

One of my colleagues managed to reproduce this issue.

This actually happens if you previously were on the "Dialogs" page and then move to the "Custom Action" page.

My colleague opened a ticket and the issue was already fixed. It will be available in our next release.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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Mokofay
Posts: 2
Joined: Sat Sep 22, 2018 10:20 am

Re: Access Violation - Move Custom Action

Sat Nov 19, 2022 6:02 pm

Thanks Catalin

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Access Violation - Move Custom Action

Mon Nov 21, 2022 8:58 am

You are always welcome!

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Access Violation - Move Custom Action

Mon Nov 28, 2022 2:53 pm

Hello,

This has been fixed in version 20.1.1 of Advanced Installer.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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