rwatson
Posts: 17
Joined: Fri Nov 10, 2006 11:34 pm
Location: Oregon

Server-side Serial Validation can't use SSL?

Fri Mar 27, 2009 12:35 am

Hi,

Our site has a cert and works fine, but I can't seem to use https://URL/page in the URL. I can use http://URL/page, but not https. It sends it out unencrypted to port 443 (Yes, I've used WireShark to confirm this).

Am I missing something?

Thanks

Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact:  Website

Re: Server-side Serial Validation can't use SSL?

Fri Mar 27, 2009 9:51 am

Hi,

Unfortunately we are unable to reproduce this behavior. Also, we checked the code of the serial validation feature and it should work with SSL. Perhaps the URL you are using is incorrect or there is a firewall which prevents the connection.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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rwatson
Posts: 17
Joined: Fri Nov 10, 2006 11:34 pm
Location: Oregon

Re: Server-side Serial Validation can't use SSL?

Fri Mar 27, 2009 6:16 pm

Cosmin,

How would you suggest I proceed?

I have created a simple page that works:

Code: Select all

<html>
<head>
</head>
<body>
<form method="post" action="https://(site)/install/validate.aspx">
<input type="text" id="sn" value="lkjadfkjadflkjsdf"><br />
<input type="text" id="username" value="Richard"><br />
<input type="text" id="company"><br />
<input type="text" id="version" value="6.97"><br />
<input type="text" id="languageid" value="1033"><br />
<input type="submit">
</form>
Which confirms the correct return information using IE (in this case 602\nIncorrect Serial #). In my case, I wrote our code to record failed attempts and this gets recorded correctly.

Additionally, if I use the installer and enter http://(site)/install/validate.aspx everything works as expected. However, adding only the "s" (as in https...) and running the install - it waits about 30 seconds and then presents a message "Invalid serial number".

I'm happy to provide you the full URL and a valid installation key in private mail if you can help me fix this.

Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact:  Website

Re: Server-side Serial Validation can't use SSL?

Mon Mar 30, 2009 11:01 am

Hi,

After investigating this behavior we found it is caused by a bug in Advanced Installer. Thank you for bringing this to our attention. A bugfix will be included in the next version. If you cannot wait until then, please contact us at support at advancedinstaller dot com so we can send you a fix.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

rwatson
Posts: 17
Joined: Fri Nov 10, 2006 11:34 pm
Location: Oregon

Re: Server-side Serial Validation can't use SSL?

Tue Mar 31, 2009 10:09 pm

Cosmin,

Thank you!

Richard

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