Fellerson
Posts: 3
Joined: Fri Mar 24, 2023 7:48 am

Loop and install 2x prerequisites

Fri Mar 24, 2023 9:01 pm

Good evening everybody

In our setup, we have Prerequisites packages, in pre-install dial

on the last one, SQL management studio, i've a reboot :
sql pre.png
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before this, it install my prerequisite Adam Apax NET and NPort Admin

then it goes to SQL, restart the server

but i don't know why, after the restart, it install again one time the AdamApax NET and NPort Administrator

do you have an idea what could be the reason ?

thanks a lot.
adam.png
adam.png (15.04KiB)Viewed 5707 times
moxa.png
moxa.png (15.28KiB)Viewed 5707 times

Catalin
Posts: 6542
Joined: Wed Jun 13, 2018 7:49 am

Re: Loop and install 2x prerequisites

Tue Mar 28, 2023 4:25 pm

Hello,

Unfortunately, I can not say for sure why this is happening.

If possible, could you please share the following resources with me:

- a copy of your .AIP file

- a download link for the setup

by email at support at advancedinstaller dot com so I can further investigate its settings?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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