Remembering install location after major upgrade

[mumbles76]

Hello All,

Is there a way to have the installer, after major upgrade, remember the installation location of the original install?

We have an installer that is experiencing issues on upgrade. Please advise TIA.

[Dan]

Hello,

By default a package uses the installation path of an older version when upgrading. Just make sure that the Use original installation path when upgrading option is enabled in the Upgrades page.

If this option is unchecked, during an upgrade the package will use the Application Folder path defined in Install Parameters page, ignoring the original one.

We have an installer that is experiencing issues on upgrade.

Can you please give us more details about the encountered behaviour?

Best regards,
Dan

[mumbles76]

We have that checkbox checked. I'm going to do some further investigation and see why that isn't working. But are there any troubleshooting tips or things i should look for in the log file?

[Dan]

Hello,

The log should give us more details about the encountered behaviour. In order to have a better view about this, can you please send us the .AIP (project file) and a verbose log of the installation process to support at advancedinstaller dot com so we can investigate it? If it contains confidential information you can send us a small test project which reproduce this behavior.

Best regards,
Dan

[mumbles76]

Nevermind, QA error. Thanks though!

[Dan]

You're always welcome,

I'm glad you got this working.
Should there be any difficulty you encounter implementing something, please do not hesitate to contact me and I will gladly assist.

Best regards,
Dan