rmenard
Posts: 2
Joined: Tue Feb 20, 2018 7:14 pm

Uninstaller doesn't reach Finish

I'm having problems with the uninstall of our MSI on a Windows Server 2012 R2 X64 machine.
The install works fine.

The uninstall starts with the standard "Are you sure you want to uninstall this product?" message, I select "yes".
I then get a few quick progress bars then nothing.
I should get, at least, a "Finish" dialog.

The 32bit version of this install works fine on Window 10 Pro.

Ideas?
rmenard
Posts: 2
Joined: Tue Feb 20, 2018 7:14 pm

Re: Uninstaller doesn't reach Finish

This posting can be deleted.
It turned out to be a polluted registry from a previous uninstall that didn't complete successfully. Once the regedit entries were manually remove both the install and uninstall worked fine.
Eusebiu
Posts: 4931
Joined: Wed Nov 14, 2012 2:04 pm

Re: Uninstaller doesn't reach Finish

Hi,

I'm glad you found and solved the problem.

Just let me know if you have any questions.

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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