yae
Posts: 6
Joined: Wed Jun 15, 2016 12:03 pm

Installation error

Hello,

An error occurs when installing software with the installer created with "Advance Installer":

Project:
Installer project: Simple
Installer created with Advanced Isntaller 14.9

user's computer:
OS: Windows 10 (updated)
User: admin rights

Errors:
dll_required.jpg
dll_required.jpg (16.59 KiB) Viewed 7624 times
2018-07-03_13h21_02.png
2018-07-03_13h21_02.png (168.7 KiB) Viewed 7624 times
Launch conditions:
Software conditions: .NET Framework 3.5
Supported OS: all checkbox checked

No custom launch conditions:
2018-07-03_13h24_13.png
2018-07-03_13h24_13.png (5.82 KiB) Viewed 7624 times
Catalin
Posts: 6585
Joined: Wed Jun 13, 2018 7:49 am

Re: Installation error

Hello,

I have tried to reproduce your scenario, but everything worked as intended.

Can you please send us the .aip (project file) and a "verbose log by e-mail at support at advancedinstaller dot com so we can further investigate its settings?

Regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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