TOUCH365
Posts: 13
Joined: Tue Aug 21, 2018 11:20 am

Re: Uninstall ended prematurely

hi
I don't know what I did wrong but now my setup doesn't work anymore
I have attached the error I get as well as a log and my project file.
Attachments
Touch365 Setupv8.1 - Copy.aip
(152.52 KiB) Downloaded 238 times
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Uninstall ended prematurely

Hello,

Can you try to attach the log and the error once again? I can see only the .aip file as an attachment.

Regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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TOUCH365
Posts: 13
Joined: Tue Aug 21, 2018 11:20 am

Re: Uninstall ended prematurely

sure!
here it is
Attachments
log.txt
(339.24 KiB) Downloaded 256 times
TOUCH365
Posts: 13
Joined: Tue Aug 21, 2018 11:20 am

Re: Uninstall ended prematurely

the error
Last edited by TOUCH365 on Tue Aug 28, 2018 1:55 pm, edited 1 time in total.
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Uninstall ended prematurely

Hello,

Please send the log file by e-mail at support at advancedinstaller dot com so I can have a look at it.

Regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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TOUCH365
Posts: 13
Joined: Tue Aug 21, 2018 11:20 am

Re: Uninstall ended prematurely

does not seem to be uploading.. it just says the setup wizard has ended prematurely halfway through the setup
TOUCH365
Posts: 13
Joined: Tue Aug 21, 2018 11:20 am

Re: Uninstall ended prematurely

i have emailed all 3 files
Catalin
Posts: 6586
Joined: Wed Jun 13, 2018 7:49 am

Re: Uninstall ended prematurely

Hello,

In what regards the fact that the Calculator application broke down after installing the setup, after further investigation with the help of the user's resources, it seemed that it was caused by the installation of few registry keys.

The solution to this was to delete the registry keys that caused the problem.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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