Product Detection

[khaybet]

Hi Could you please advise

This is a 64bit Package Citrix Receiver 4.9

Detection of product '{CB72D8F5-2D1B-4957-8BE5-249C9F66A221}', feature 'MainFeature' failed during request for component '{0E08A288-EF55-4D86-B41F-E5BC15466966}a'

Think i know how to resolve i just not sure where to locate the component

Thanks I Advance

[Catalin]

Hello,

The component for the following GUID: {0E08A288-EF55-4D86-B41F-E5BC15466966} is: "SelfService.exe". In order to localize a component by its GUID, you can go to "Organization" page, press ctrl+F there and in the "Find what" field, input your GUID without the curly braces.

Hope this helps.

All the best,
Catalin

[khaybet]

Thank you,

I found the component moved to another feature, Tried renaming but still getting the same error
Please wait whilst Windows configures

[Catalin]

Hello,

In order for me to have a better look about this, could you please send me a verbose log of the installation process by e-mail at support at advancedinstaller dot com?

Kind regards,
Catalin

[khaybet]

Hi Catalin,

I removed the option of the advertised shortcut this seems to have resolved the error will continue to test.

Would still like to know what you found in the logs if possible as the error may re occur.

[Catalin]

Hello Jamal,

First of all, I apologize for the delayed reply.

I am glad you sorted things out on your own.

I have investigated the sent log file but I could not see anything wrong in it. The setup seems to be correctly installed.

Please let me know if there is anything else I could help you with.

All the best,
Catalin