sreedevibalachandran
Posts: 8
Joined: Tue Jul 30, 2019 5:30 am

AutoUpdate issue - Urgent

Thu Aug 22, 2019 6:00 am

I have created a 32/64 bit mixed platform type installer. It allows exe type build only.I have enabled autoupdater functionality too. But when the auto updater exe tries to download the main exe from a hosted server (hosted in IIS), it doesn't allow to download the exe (since it is an exe file). What should we do to solve this?

Catalin
Posts: 6542
Joined: Wed Jun 13, 2018 7:49 am

Re: AutoUpdate issue - Urgent

Fri Aug 23, 2019 1:16 pm

Hello,

This might happen if the Firewall or the Antivirus is blocking the Updater from downloading your .EXE. Could you please try to disable the Antivirus and then proceed in using the Updater once again?

If the Firewall is the one blocking the Updater, then you could try to add an exception to your Firewall for it.

Hope this helps.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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