ozhummer
Posts: 10
Joined: Wed Jan 09, 2019 6:50 am

Source File Not Found ????

Thu Sep 12, 2019 12:07 am

I have an installer exe for an application which works perfectly. Except for 1 person, they are receiving an error when it starts the install process..
ai_error.png
ai_error.png (6.75 KiB) Viewed 4662 times
Can anyone assist ??

Catalin
Posts: 4082
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Thu Sep 12, 2019 7:40 am

Hello,

This error may be caused by an Advanced Installer limitation regarding the file extraction.

Currently, the .EXE setup files built with Advanced Installer extract the embedded files (MSI, CAB, etc) asynchronously during the Wizard Dialogs stage to improve the installation time. Our old method was to extract the files at the very beginning of the installation, before the UI dialogs appear.

Can you please try to set the "ExtractFilesFirst" property to "1" in "Install Parameters" page, rebuild the project and see if that helps? This way, the old extraction method will be used.

Kind regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

iranlondon
Posts: 21
Joined: Wed Mar 13, 2019 3:13 pm

Re: Source File Not Found ????

Tue Jan 21, 2020 6:53 am

hi
i use advanced installer 16.5 and i can't see ExtractFilesFirst property in install parameter page. is it exist in this version?

Catalin
Posts: 4082
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Tue Jan 21, 2020 10:13 am

Hello,
i can't see ExtractFilesFirst property in install parameter page
The property is not there, by default. You have to add it and set its value.

Hope this helps.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

iranlondon
Posts: 21
Joined: Wed Mar 13, 2019 3:13 pm

Re: Source File Not Found ????

Tue Jan 21, 2020 2:35 pm

hi,thanks for quick reply. i add it and not display Source File Not Found Error
thanks

Catalin
Posts: 4082
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Tue Jan 21, 2020 2:50 pm

You are always welcome!

I'm glad that helped.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Igor Markovic
Posts: 17
Joined: Wed Jan 04, 2012 1:44 pm

Re: Source File Not Found ????

Mon Mar 29, 2021 2:39 pm

It looks like we encountered this problem also. We were still building the project using 15.5.1. We now updated the installer to use 18.8.1. Would we need to set the property to prevent this issue?

Regards,
Igor

Catalin
Posts: 4082
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Mon Mar 29, 2021 5:19 pm

Hello Igor,

Yes, please follow the solution I've given above and let me know if everything works as expected.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Building Installers”