ozhummer
Posts: 10
Joined: Wed Jan 09, 2019 6:50 am

Source File Not Found ????

Thu Sep 12, 2019 12:07 am

I have an installer exe for an application which works perfectly. Except for 1 person, they are receiving an error when it starts the install process..
ai_error.png
ai_error.png (6.75KiB)Viewed 12325 times
Can anyone assist ??

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Thu Sep 12, 2019 7:40 am

Hello,

This error may be caused by an Advanced Installer limitation regarding the file extraction.

Currently, the .EXE setup files built with Advanced Installer extract the embedded files (MSI, CAB, etc) asynchronously during the Wizard Dialogs stage to improve the installation time. Our old method was to extract the files at the very beginning of the installation, before the UI dialogs appear.

Can you please try to set the "ExtractFilesFirst" property to "1" in "Install Parameters" page, rebuild the project and see if that helps? This way, the old extraction method will be used.

Kind regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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iranlondon
Posts: 21
Joined: Wed Mar 13, 2019 3:13 pm

Re: Source File Not Found ????

Tue Jan 21, 2020 6:53 am

hi
i use advanced installer 16.5 and i can't see ExtractFilesFirst property in install parameter page. is it exist in this version?

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Tue Jan 21, 2020 10:13 am

Hello,
i can't see ExtractFilesFirst property in install parameter page
The property is not there, by default. You have to add it and set its value.

Hope this helps.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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iranlondon
Posts: 21
Joined: Wed Mar 13, 2019 3:13 pm

Re: Source File Not Found ????

Tue Jan 21, 2020 2:35 pm

hi,thanks for quick reply. i add it and not display Source File Not Found Error
thanks

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Tue Jan 21, 2020 2:50 pm

You are always welcome!

I'm glad that helped.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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Igor Markovic
Posts: 17
Joined: Wed Jan 04, 2012 1:44 pm

Re: Source File Not Found ????

Mon Mar 29, 2021 2:39 pm

It looks like we encountered this problem also. We were still building the project using 15.5.1. We now updated the installer to use 18.8.1. Would we need to set the property to prevent this issue?

Regards,
Igor

Catalin
Posts: 6537
Joined: Wed Jun 13, 2018 7:49 am

Re: Source File Not Found ????

Mon Mar 29, 2021 5:19 pm

Hello Igor,

Yes, please follow the solution I've given above and let me know if everything works as expected.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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PhilipDunn
Posts: 2
Joined: Wed Mar 15, 2023 1:41 pm

Re: Source File Not Found ????

Wed Mar 15, 2023 1:46 pm

I am in the same position as this post describes. I am using Advanced Installer Version 20.4.1.

Can you let me know the steps to add the ExtractFilesFirst property to the Install Parameters page please?

Liviu
Posts: 1035
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: Source File Not Found ????

Wed Mar 15, 2023 4:04 pm

Hello and welcome to our forums,

Please note that in the latest versions of Advanced Installer, the properties have their own entry in the left menu.

Just above the Custom Actions you can see the Properties view, being more clear and much easier to work with them.

Therefore, you can add the ExtractFilesFirst property from the Properties page:
properties page.png
properties page.png (65.41KiB)Viewed 4359 times

Hope this helps! If you have any other questions, please don’t hesitate to contact us.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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PhilipDunn
Posts: 2
Joined: Wed Mar 15, 2023 1:41 pm

Re: Source File Not Found ????

Wed Mar 15, 2023 5:25 pm

Liviu, that worked perfectly. Thanks for the prompt reply and excellent support.

Liviu
Posts: 1035
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: Source File Not Found ????

Thu Mar 16, 2023 8:47 am

You're always welcome and thank you for your kind words.

I'm glad to hear that the solution worked for you and that you found our support to be helpful.

If you have any further questions or concerns, please don't hesitate to contact us. We are always here to help.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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