Tatyana Mykhnevych
Posts: 40
Joined: Thu Feb 13, 2020 4:47 pm

Error while installing x64 URL preprequisite

Hello,

I am trying to build an installer with Prerequisites with "Download Files from URL". And I get errors for all Prerequisites I have. For example,
- https://dotnet.microsoft.com/download/d ... -installer
- https://dotnet.microsoft.com/download/d ... -installer

The error "mandatory prerequisite was not correctly installed" occurs for x64 build only.

For x86 builds everything is installed correctly. For example,
- https://dotnet.microsoft.com/download/d ... -installer
- https://dotnet.microsoft.com/download/d ... -installer

The installer is run under Admin.

And there is no information in logs file:
MSI (c) (E4:94) [13:58:06:219]: Doing action: FatalError
Action start 13:58:06: FatalError.
Action ended 13:58:07: FatalError. Return value 1.
Do you have any ideas?

Looking forward to hearing from you.

Best regards,
Tanya
Tatyana Mykhnevych
Posts: 40
Joined: Thu Feb 13, 2020 4:47 pm

Re: Error while installing x64 URL preprequisite

I found an issue. The problem was in incorrect prerequisite URLs. But for some reason, they worked for x86 build.
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error while installing x64 URL preprequisite

Hi Tanya,

I am glad you got this solved.

Just get back to us if you have any further issues.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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