update installer

[wildgingergal]

Hi,

I am having difficulty creating an update installer for a .NET application. I am new to AI. I created the installer with AI v 18.6 (professional license) and it works. I created the update installer with AI 18.6 and it does update correctly. It just copies a new EXE over the existing EXE. I changed the product code as directed so that the update installer would run and update the existing EXE. I left the upgrade code the same as the original installer.

The problem occurs upon uninstall. When the program is uninstalled via Control Panel, the uninstall process does not remove the updated EXE or the desktop shortcut. I assume this occurs because the product code has been changed but you have to change the product code for the installer to run.

Is there a solution to this situation?

[Catalin]

Hello Lisa and welcome to our forums,

I have answered you over the e-mail.

Best regards,
Catalin

[AlexThunder]

The solution to this might be intersting for me as well!

[Catalin]

Hello Alex and welcome to our forums,

In Lisa's case, the problem occured because the upgraded setup was created by copying the old .AIP file.

When this happens, the components' GUIDS will not change, resulting in shared resources.

For more information about this, please have a look over the following thread:

Uninstall does not remove files , shortcuts etc

Hope this helps!

Best regards,
Catalin