error code 1603 - Again looks like....

[MarcinK71]

For some reason my installer doesn't work anymore and I can't find why. Older versions work but new not.

Hello, I'm your 32bit Elevated Non-remapped custom action server.
CustomAction AI_JsonConfig returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 12:52:02: InstallExecute. Return value 3.

Log attached. Any help appreciated.

Regards.

[Catalin]

Hello Marcin,

Unfortunately, I can not really say why this is happening (the log file does not really ofer many details, beside the custom action that fails).

This looks to be a proprietary custom action of ours that deals with JSON files.

Are you able to replicate this behavior on multiple machines (e.g. on a clean VM)?

If that is the case, could you please forward me the following resources:

- a copy of your .AIP file

- a download link for the setup

by e-mail at support at advancedinstaller dot com so I can further investigate this?

Best regards,
Catalin

[MarcinK71]

Hi

Email sent.

[Catalin]

Hello Marcin,

I have replied to you over the email.

Best regards,
Catalin

[Fazlur Shaikh]

Hi Team,

Can you please help here with the answer.
I am also facing the same issue.
Attaching the logs.
Thanks!

-Fazlur.

[Catalin]

Hello Fazlur,

First of all, are you able to constantly reproduce this, or is this happening sporadically?

I have had a look over the log file, but I'm afraid I couldn't find much, besides the custom action failing.

If possible, could you please forward me:

- a copy of your .AIP file

- a download link for the setup

by email at support at advancedinstaller dot com so I can further test and investigate this?

Best regards,
Catalin

[Fazlur Shaikh]

Hi Catalin,

I've sent the AIP file and the installer prepared out of that project.
Kindly check the AIP and please shed some light on the resolution of the issue.

Thank you.
-Fazlur

[Catalin]

Hello Fazlur,

Thank you for the provided resources!

Let's continue this over the email.

Best regards,
Catalin