Hi,
I have been trying to upgrade the installer version for our company products but the installer does not seem to be removing the older installed version. I am trying to upgrade from 6.6.18 to 6.6.19 and I get an error because it is trying to install a service that is already installed (because the older version was not uninstalled).
I think I have checked the necessary options for the upgrade to work correctly (see attached print). I am also generating a new Product code when I change to version 6.6.19 and I've checked that the upgrade code remains the same.
Am I missing any option here?
Thank you for your help!