I have a .net application that is using an Advanced Installer Updater (exe updater that checks for updates from an updates file) for updates, installing on Windows 10 devices.
The update and installation of the .net application works well, however there is a chained MSI package (a Virtual Printer) also attached to the installer. When the update runs through and completes successfully, the Virtual Printer disappears from the Printer listings on a File > Print (e.g. Printing a file in MS Office) and appears as disconnected in the Printers & Scanners settings section .
I cannot figure out why the Printer is being removed from the listings/becoming disconnected as part of the update.
I have also attached the install log (for when uninstall was set to Remove=ALL), the times from 10:36:41:552 to 10:37:02:022 are the install of the Printer MSI as part of the install of the initial application. The time from 10:52:48:919 onwards is the install of the latest application (V18.104.22.168, with associated MSI for the Virtual Printer).
In the installer package that is being called as part of the update I have also tried setting the Uninstall to ((REMOVE="ALL" AND (NOT UPGRADINGPRODUCTCODE))) but it makes no difference (per attached image)
An option would be to include the updater exe without the virtual Printer MSI, but that potentially de-links the application's update with the Printer Installation and I want to keep them together.
Any help or clarification would be great and much appreciated. Using Advanced Installer 18.0