davidjhomer
Posts: 42
Joined: Wed Jun 08, 2016 3:58 pm
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BUG: AdvancedInstaller locks an exited installation

Fri Jun 11, 2021 10:59 pm

Hello,

We have an installer built using the latest AdvancedInstaller 18.3. (here is the compiled installer)
https://www.centrel-solutions.com/softw ... s4.2.2.exe

We install .NET Framework 4.8 using the following parameters as an AdvancedInstaller pre-requisite.
/passive /promptrestart /showfinalerror

If you run the installation .NET Framework installs correctly (well other than the other bug I reported).

BUT, if you start the installation and get to the "Welcome to the Prerequisites Setup Wizard" and then click cancel....

Then restart the installation the .NET Framework 4.8 installation *hangs* indefinitely "Waiting for another install to complete".

BUG:
Checking Task Manager you can see that the first time you start the AdvancedInstaller installer it starts MSIEXEC.exe and when you click cancel it does not terminate msiexec.exe. Manually terminating msiexec.exe allows .NET Framework to continue correctly.


Thanks,


Dave
CENTREL Solutions Ltd
Server audit and documentation tools.
http://www.centrel-solutions.com

Catalin
Posts: 4327
Joined: Wed Jun 13, 2018 7:49 am

Re: BUG: AdvancedInstaller locks an exited installation

Wed Jun 16, 2021 4:31 pm

Hello Dave,

I have tested this and I was indeed able to replicate the behavior.

I have forwarded this to our development team for further investigations.

I will update this thread as soon as I will have any useful information about this/the issue will be fixed.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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davidjhomer
Posts: 42
Joined: Wed Jun 08, 2016 3:58 pm
Contact: Website Facebook Skype Twitter

Re: BUG: AdvancedInstaller locks an exited installation

Mon Jun 21, 2021 11:45 am

Is there any update on this?
CENTREL Solutions Ltd
Server audit and documentation tools.
http://www.centrel-solutions.com

Catalin
Posts: 4327
Joined: Wed Jun 13, 2018 7:49 am

Re: BUG: AdvancedInstaller locks an exited installation

Wed Jun 23, 2021 3:40 pm

Hello Dave,

As for this moment, I do not have any update on this.

As I have mentioned above, I will update this thread as soon as I will have any further details regarding this.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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davidjhomer
Posts: 42
Joined: Wed Jun 08, 2016 3:58 pm
Contact: Website Facebook Skype Twitter

Re: BUG: AdvancedInstaller locks an exited installation

Wed Jun 23, 2021 4:06 pm

Hello,

We've done some more testing and this has been an issue for a while, it's not isolated to the current version of AdvancedInstaller.

Cancelling pre-requisites will cause other installers that require exclusive access to Windows Installer to fail under the user reboots or manually terminates the msiexec.exe.


Thanks,


Dave
CENTREL Solutions Ltd
Server audit and documentation tools.
http://www.centrel-solutions.com

Catalin
Posts: 4327
Joined: Wed Jun 13, 2018 7:49 am

Re: BUG: AdvancedInstaller locks an exited installation

Wed Jun 23, 2021 4:17 pm

Hello Dave,

Thank you for your followup on this.

Unfortunately, I really can not say what the root cause of this may be. I will have to wait for the development team to further investigate this.

As already mentioned, I will update this thread as soon as I will have more information regarding this.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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