andre.silva-wdg
Posts: 11
Joined: Mon Dec 14, 2020 6:10 pm

Ignored packages files is not working

Sat Jun 19, 2021 8:15 pm

Hello AI team!

I'm creating update patches and I'm using the Ignore packages files feature to skip updating some .config files that I update during the main install. With the application of the patch these files are being replaced even though you say to ignore them!
I check the log that is generated in the patch panel and apparently they are being disregarded from the analysis. Could you tell me what is going on?

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Andre Silva
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Catalin
Posts: 4330
Joined: Wed Jun 13, 2018 7:49 am

Re: Ignored packages files is not working

Mon Jun 28, 2021 6:02 pm

Hello Andre,

Unfortunately, I can not really say why this is happening.

In fact, I have tested this and everything worked as expected on my end - the file (in my case a .TXT file) was left untouched after applying the patch, while the other file which I have not excluded was modified accordingly.

In order for me to further investigate this, could you please create a sample project that reproduces this (you can make it as simple as using two .TXT files - one scheduled to be modified and one not) and forward it to me (either here or by e-mail at support at advancedinstaller dot com)?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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andre.silva-wdg
Posts: 11
Joined: Mon Dec 14, 2020 6:10 pm

Re: Ignored packages files is not working

Tue Jun 29, 2021 2:58 pm

Hello Catalin!
Thanks for your return!
I did a small test project and it behaves as expected!
Only in my production installer does this happen! I don't know if it's due to the size of the installer which is over 2 gigabytes.
I managed to get around by marking the option Do not overwrite existing file inside the installer template for the files I want not to be modified. That way I managed to get the expected result.
If you discover something based on this information I gave above, please update me in this post.

Thanks again!

Regards
Andre Gomes da Silva

Catalin
Posts: 4330
Joined: Wed Jun 13, 2018 7:49 am

Re: Ignored packages files is not working

Thu Jul 01, 2021 4:05 pm

Hello Andre,

Thank you for your followup on this and for sharing your solution with us!

I am sure this will be of help for other users facing a similar scenario.
Only in my production installer does this happen! I don't know if it's due to the size of the installer which is over 2 gigabytes.
I will have a look over this specific scenario and I will update this thread if I find anything that might be of help.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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