Updater Download Failing

[bkavanaugh]

We switched our installer setup from:

* One CAB archive
* Included in the MSI
* Leave install files outside
* Next to EXE bootstrapper

to

* One CAB archive per feature
* Include install files in EXE
* Retrieve from on-line location

Some of our end users are having trouble updating the application. They are getting one of two errors:

"The cabinet file 'MSIXXX.tmp' required for this installation is corrupt and cannot be used. ..."

"The cabinet file 'CrystalReportsRedist2005_x86.cab' required for this installation is corrupt and cannot be used. ..."

Others, though, are not having any problems. Those that are have tried multiple times with the same result. What can we tell these people to try?

[Cosmin]

Hi,

Please send us the EXE that shows this behavior to support at advancedinstaller dot com (if it doesn't have a large size) or provide us an URL from where we can download it.

Regards,
Cosmin